Purple Label - by Harriet Kelsall Jewellery Design

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Terms & Conditions

If you have any questions please contact us on +44(0) 1462 790565 or enquiries@purple-label.com.

The use of this website means that you are agreeing to accept the terms and conditions of use. These terms and conditions can be printed out by selecting print from the file menu of your browser.

These terms and conditions apply to the website purple-label.com, its contents and products, they do not apply to other websites owned or run by Harriet Kelsall Jewellery Design Ltd.

By using the website you confirm that you are at least 18 years old, or, if you are under 18, that you are accessing the website with the consent of your parent of guardian.

Under no circumstances shall Harriet Kelsall Jewellery Design Ltd be liable for any indirect, special, incidental or consequential damages of any kind, regardless of the form of action, whether in contract, tort (including negligence), strict product liability or otherwise, even if we have been advised of the possibility of such damages.

These legal notices do not apply to the area of the site administered by WorldPay Limited.

All of the designs displayed on www.purple-label.com are the company's intellectual property and are automatically protected under design right. This means that the use of these designs for any purpose without our written permission would be an infringement of UK Patent Law.

You may not copy, reproduce, distribute, republish, download, display, post or transmit any part of the website without written consent from us. Images or content from this website may be printed out for legitimate use relating to the company.

The images on the site are for informational purposes only and are automatically protected under UK copyright law.

Any infringement of design right or copyright (such as copying by other manufacturers or retailers) would entitle us to take civil action in court with a view to seeking damages.

You shall not use the website in any way that will damage it or interrupt its provision. You shall not use the website to transmit or post any computer viruses. We cannot guarantee that the website is free from computer viruses, and you should take your own precautions in this respect.

We will try to make sure that the website is always available. However, this is not always possible, and we are not liable if the website is unavailable.

The website may contain links to other websites; these external websites are not under our control. We cannot be held responsible for such websites and cannot make any guarantees about them. We provide these links because we think they might interest you, but we do not monitor or endorse these other websites.

We reserve the right to terminate the website or remove any of the services on it with immediate effect at any time.

Very occasionally information displayed on our site may be incorrect due to system errors. We will of course make every effort to avoid errors but if they do occur we will not honour inaccurate or erroneous prices. Our prices may be subject to change without notice.

Gift vouchers are not redeemable for cash and are not transferable. The balance of a gift voucher must be used in one transaction. Harriet Kelsall Jewellery Design ltd is not responsible for lost of stolen gift vouchers.

Gift vouchers are redeemable only at www.purple-label.com and in our Cambridge and Halls Green shops and will expire on the date printed on the gift voucher or gift email.

Shipments dispatched remain our responsibility until received by the recipient. Harriet Kelsall Jewellery Design Ltd is not responsible for jewellery where delivery has been attempted but no signature was obtained by the delivery company.

Jewellery returned remains the responsibility of the customer until received back by Harriet Kelsall Jewellery Design Ltd together with the appropriate paperwork and packaging (see delivery information for more information).

Jewellery is not guaranteed for delivery on Saturday and Harriet Kelsall Jewellery Design Ltd is not responsible for any loss or claim resulting from this fact.

We will accept returns within 28 days from the date of dispatch with proof of purchase. Jewellery must be unworn, in perfect condition and in the original packaging.

Due to health and safety legislation earrings cannot be returned.

Purchases made online at www.purple-label.com can be exchanged or returned for a voucher or full refund minus postage and packaging costs.

Purchases made in either of our shops can be exchanged or returned for a voucher of the same value.

The refund policy only applies to ready to wear jewellery from the purple label collection.

The refund policy does not affect your statutory rights.

Every attempt has been made to ensure that the jewellery displayed on www.purple-label.com is as accurate as possible, however some products may appear larger or smaller than their real size and since every computer monitor is different, variations in colour may occur.

The jewellery displayed on www.purple-label.com is all handmade and consequently variations in the exact appearance of the jewellery will inevitably occur.

Gemstones are naturally occurring and therefore there will inevitably be variations in the marking and patterns on each item of jewellery made as compared with the example displayed on www.purple-label.com.

The product dimensions supplied are intended to give only an approximate indication of the size of individual products.

Diamond carat weights stated are within 0.05 carats of the exact weight to comply with FTC regulations.

Harriet Kelsall Jewellery Design Ltd only purchases diamonds from respectable dealers that adhere strictly to the Kimberley Process and every attempt is always made to ensure that diamonds are not sourced from countries that use the money to fund conflicts.

We reserve the right to change these Terms & Conditions of use from time to time. If this happens, we will notify you by posting the new Terms & Conditions of use on the website. If you do not wish to be governed by the revised Terms & Conditions of use, please stop using the website.

These Terms & Conditions of use are governed by the law of England and you and we agree to use the English courts if there is any dispute between us.

If any part of these Terms & Conditions of use is found to be invalid by law, the rest of them remain valid and enforceable.